ej999 Terms and Conditions
Please read these terms and conditions carefully before using the ej999 platform — all rules covering accounts, bonuses, payments, and responsible gaming are detailed here.
These Terms and Conditions ("Terms") form a legal agreement between ej999 and its users. By using the ej999 website, app, or any other service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please do not use our platform.
ej999 is committed to providing a safe, fair, and entertaining online gaming environment for users in Bangladesh. To enjoy slots, live casino, cricket betting, and other games on our platform, you must comply with the following terms and conditions.
Table of Contents
- 1. Eligibility and Age Requirements
- 2. Account Registration and Management
- 3. Deposit and Withdrawal Policy
- 4. Bonus and Promotion Terms
- 5. Betting and Gaming Rules
- 6. Prohibited Activities
- 7. Privacy and Data Protection
- 8. Responsible Gaming
- 9. Account Suspension and Closure
- 10. Dispute Resolution
- 11. Changes to Terms
- 12. Contact
Eligibility and Age Requirements
1.1 Minimum Age
You must be at least 21 years old to register on the ej999 platform and participate in any gaming or betting activity. We will verify the information provided at registration to confirm that the user is genuinely 21 years of age or older.
1.2 Geographic Eligibility
ej999 operates primarily targeting users in Bangladesh. It is entirely the user's responsibility to ensure that online gaming is legal under the laws of their own country.
1.3 One Person, One Account
Each individual may open only one account. If a single person holds multiple accounts, all accounts will be closed and the deposited balance may be forfeited.
ej999 may request documents for age and identity verification at any time. Withdrawals may be held until verification is complete.
Using ej999 from countries where online gaming is legally prohibited is strictly not allowed.
Account Registration and Management
2.1 Providing Accurate Information
At the time of registration, you must provide accurate, complete, and up-to-date information — including your full name, date of birth, active email address, and mobile number. Providing false information may result in account cancellation.
2.2 Account Security
It is your responsibility to keep your username and password completely confidential. If someone gains unauthorized access to your account, notify the ej999 support team immediately. Sharing your login details with any third party is prohibited.
2.3 Updating Account Information
If any of your personal information changes, please update it in your account settings or contact the support team. Delays in payment processing may occur due to outdated or incorrect information.
2.4 No Account Transfer
An ej999 account is entirely personal. No account may be sold, transferred, or made available for use by a third party. Violation of this rule will result in the immediate closure of the account.
Use a strong password, change your password regularly, and always log in from a secure internet connection.
Deposit and Withdrawal Policy
3.1 Accepted Payment Methods
ej999 supports all popular digital payment methods in Bangladesh. Currently accepted methods are: bKash, Nagad, Rocket, and bank transfer.
3.2 Deposit Limits
The minimum deposit amount is ৳300 — this applies to all payment methods. The maximum deposit limit may vary depending on the payment method and account status.
3.3 Withdrawal Limits and Processing Time
The minimum withdrawal amount is ৳800. Withdrawal processing generally takes 30 minutes to 3 hours. Identity verification may be required before a withdrawal request is processed.
3.4 Account Ownership Verification
The withdrawal method must be owned by the same person who holds the ej999 account. Withdrawals to third-party payment accounts are not accepted. ej999 monitors every transaction to prevent money laundering.
৳300
Applicable to all payment methods.
৳800
Processed within 30 minutes to 3 hours.
Bonus and Promotion Terms
4.1 Welcome Bonus
Get a 100% bonus on your first deposit at ej999 — up to ৳20,000. That means if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus. This bonus will be added to your account automatically.
4.2 Wagering Requirement
To withdraw welcome bonus funds, the total bonus amount must be wagered 25 times. For example, if you receive a ৳5,000 bonus, you must place a total of ৳125,000 (5,000 × 25) in bets before withdrawing.
4.3 Bonus Usage Rules
- Bets placed with bonus funds may not count equally across all games.
- Multiple bonuses cannot be used together while a bonus is active.
- Wagering must be completed within a specified time from the date the bonus is issued.
- Bonus funds cannot be transferred to another account.
4.4 VIP Cashback Program
ej999 has four VIP tiers. Weekly cashback applies at each tier:
- Bronze: up to 0.4% weekly cashback
- Silver: up to 0.8% weekly cashback
- Gold: up to 1.1% weekly cashback
- Platinum: up to 1.5% weekly cashback
Advancing to a higher tier depends on your continued participation and activity on the platform.
4.5 Promotional Offers
From time to time, ej999 provides special promotions, reload bonuses, free bets, and other offers. Each offer has its own separate terms and conditions, which are communicated at the time the offer is announced.
100% up to ৳20,000
Bonus on first deposit. Wagering: 25x.
Betting and Gaming Rules
5.1 Betting Responsibility
All bets are final once confirmed and cannot be changed. The user is solely responsible for all decisions related to betting. If a bet is voided due to a technical error, ej999 will refund the amount of that bet.
5.2 Cricket Betting
Live and pre-match betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket events. If a match is cancelled or inconclusive, bet settlement rules will apply on an event-by-event basis.
5.3 Game Fairness
All games on ej999 are provided by verified game providers and operate using RNG (Random Number Generator) technology. Results are completely random and not predetermined.
5.4 Technical Issues
If a connection is lost or a technical error occurs during a game session, the account balance will be restored. However, the results of games that have already been settled will not be changed.
Prohibited Activities
The following activities are strictly prohibited on the ej999 platform. Violating these rules may result in the immediate permanent closure of the account and forfeiture of the balance:
- Using the platform for money laundering or processing illegal funds.
- Opening multiple accounts to claim bonus benefits (Bonus Abuse).
- Using software bots, automation tools, or artificial intelligence to place bets.
- Attempting unauthorized access to or modification of a game provider's server or software.
- Stealing another user's account information or engaging in fraudulent activity.
- Coordinating with other players to gain unfair advantages (Collusion).
- Operating an account on behalf of or for use by a minor.
Involvement in prohibited activities may result in the permanent closure of the account without prior warning.
Privacy and Data Protection
7.1 Data Collection
ej999 collects personal information necessary for registration and payment processing. This includes name, contact information, and payment-related details.
7.2 Use of Data
Collected information is used solely for account management, payment processing, providing support, and meeting applicable legal obligations.
7.3 SSL Security
ej999 uses SSL encryption technology to keep all data secure. Your financial and personal information is always transmitted and stored in encrypted form.
For more details, read our Privacy Policy.
Responsible Gaming
8.1 Risks of Gambling
ej999 acknowledges that online gaming and betting can lead to addiction. We advise all users to play responsibly. Never treat gaming as a source of income.
8.2 Self-Control Tools
ej999 provides the following self-control features for users:
- Setting daily, weekly, and monthly deposit limits.
- The option to take a break for a specified period (Self-Exclusion).
- Requesting that the account be temporarily deactivated.
8.3 Contact for Help
If you are struggling with gaming problems, contact our 24/7 live chat support. We will help you get the right assistance.
ej999 is for people aged 21 and above only. Learn more on our Responsible Gaming page.
Account Suspension & Closure
9.1 Rights of ej999
ej999 reserves the right to temporarily or permanently close any account at any time, for any reason, particularly in cases of violation of these terms. Before taking such action, ej999 will generally warn the user concerned, however immediate action may be taken in cases of serious violation.
9.2 Closure at User Request
If you wish to voluntarily close your account, please submit a request through the support team. You will be given the opportunity to withdraw all valid balances before the account is closed.
9.3 Forfeiture of Balance
In cases of fraudulent activity or serious violation of these terms, the entire account balance — both deposited funds and bonuses — may be forfeited.
Dispute Resolution
10.1 Complaint Filing Process
If you have a concern regarding any bet, payment, or account matter, please first raise it with our 24/7 live chat support. The support team will provide an initial response within 48 hours.
10.2 Investigation Process
ej999 investigates all complaints impartially. During the investigation, the account in question may be temporarily suspended. The final decision will be made at the discretion of the ej999 authority.
10.3 Fair Play Commitment
ej999 is committed to ensuring gaming in a fair and transparent environment. The outcome of all games is determined using a provably fair method.
Changes to Terms
ej999 reserves the right to update or change these rules and terms at any time. In the case of significant changes, a notice will be sent to the registered email or posted on the platform. Continued use of the platform after changes are published will be considered acceptance of the new terms. Please visit this page regularly.
Contact Us
If you have any questions or comments about these rules and terms, please get in touch with us:
For more information related to these terms, see: